Planning to replace your iPhone's battery? You may lose access to this feature

Say goodbye to 'Battery Health'

Replacing the battery can be one way to prolong the life of an older iPhone, but if you chose to use a third-party service rather than going directly to Apple or one of its authorized providers, you may have lost access to one feature.

'Battery Health' is a way to monitor your phone's battery performance day to day. It was introduced back in iOS 11.3, but now it will be restricted if your phone detects a battery that wasn't installed by an authorized Apple provider.

According to iFixIt, users are getting the message, "Unable to verify this iPhone has a genuine Apple battery. Health information not available for this battery."

If you head to an Apple Store or an Apple authorized service provider to replace the battery you'll still be able to use the feature, this is only if you opt for another service that isn't recommended by Apple.

So far, this change only seems to affect the iPhone XS, iPhone XS Max and iPhone XR, but it's likely to take effect on upcoming iPhones running iOS 13 software and beyond too.

About Topteksystem

Topteksystem is an Apple repair center and Lenovo authorized service provider in Markham with professional and experienced team of Certified Technician. Performing Lenovo and Apple products repair services, under warranty, out of warranty, exchange and repair extensions programs. Topteksystem can offer you same day service for iPhone Screen and Battery replacement also we can repair all issues on Lenovo products, iPhone, iMac, MacBook Pro, MacBook air and other Apple products. Topteksystem can provide service to Markham, Toronto, Richmond Hill, Vaughan and North York regions. Also, Topteksystem expand its services and activities in IT fields included Supporting and Maintenance of IT products of organizations like Laptops and computers, Network and Network Security Services and Managed Network Services.

Our Services

Our guarantee after service

We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan coverage, whichever is longer. We offer this whenever you get service from us or any other Apple Authorized Service Providers.

Contact Us

  • 3000 Hwy 7 East, Unit A9
    Markham, ON L3R 6E1

  • (905) 604-0700 | (905) 604-7475
  • info@topteksystem.com
562995ee7af8f Thumb900
  • Same-Day Battery Replacement

  • Same-Day iPhone Display Replacement

  • Hard Drive & Memory Upgrade

  • Also We Do iPhone Screen Replacement, MacBook Pro Screen Replacement, MacBook Air Screen Replacement, iMac Screen Replacement, iPad Screen Replacement, iPod Screen Replacement,
    Within 1 Hour till 3 Business Days!!!

Copyright © 2025 Topteksystem. All Rights Reserved | Supported by xiSolutions