When you try to wake your MacBook Pro (Retina, 15-inch, Mid 2015), you may face to just an impassive black screen, black screen with cursor, or Desktop. Learn what to do.
Bellow article has been archived and is no longer updated by Apple.
First of first, check following possibilities:
- Your display brightness might be turned down.
- If you're using an external display, your display might be turned off.
- Your Mac might be in Safe Sleep. To wake from Safe Sleep, connect your Mac to its power adapter and press the power button.
- Become sure that your Mac isn't turned off.
In case of any change If your MacBook Pro still won't wake up, follow these steps to turn off Power Nap:
- Press and hold the power button to turn off your Mac.
- Wait a minute, then press the power button again to turn your Mac back on.
- After your Mac starts up, choose Apple menu > System Preferences, then click Energy Saver.
- Click the Battery tab and deselect Enable Power Nap while on battery power.
- Click the Power Adapter tab and deselect Enable Power Nap while plugged into a power adapter.
Contact Apple Support if you continue to have the issue after you turn off Power Nap.
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TopTek System (TTS) is an Apple Authorized Service Provider. All of our technicians receive Apple training and they deliver the same high-quality service with genuine Apple parts and the proper tools, which provided and recommended by Apple, to open and close the device therefor the repairs are backed by Apple. Genuine Apple Parts are critical to a quality repair. Visit us to make sure you get your product back working the way it should.
To get service for your iMac, you can call us or make a reservation online.
There’s no charge if your Macbook issue is covered under warranty, AppleCare+, or consumer law.
Not sure if you’re covered? Check your coverage by entering your Macbook serial number.
