15-inch MacBook Pro Battery Recall Program (updated)

Apple has determined that, in a limited number of older generation 15-inch MacBook Pro units, the battery may overheat and pose a fire safety risk. Affected units were sold primarily between September 2015 and February 2017 and product eligibility is determined by the product serial number.

Customer safety is always Apple’s top priority, and we have voluntarily decided to replace affected batteries, free of charge.

Eligibility

First check to see which 15-inch MacBook Pro you have. Choose About This Mac from the Apple menu () in the upper-left corner of your screen. Confirm your model is “MacBook Pro (Retina, 15-inch, Mid 2015).” If you have that model, enter your computer’s serial number below to see if it is eligible for this program.

If your MacBook Pro is eligible, please stop using it and follow the instructions below to have your battery replaced.

Finding your serial number is easy. See how.

Note: This program does not affect other MacBook Pro models.

Replacement Process

Choose one of the service options below to have your battery replaced. In all cases, your device will be sent to an Apple Repair Center for service. Your MacBook Pro will be examined prior to any service to verify that it is eligible for this program. Service may take 1-2 weeks.

To prepare your MacBook Pro for service, please back up your data.

This program is for battery replacement only. Please contact us and speak with an Advisor if you would like to arrange paid service for any additional issue.

Additional Information

This worldwide Apple program doesn’t extend the standard warranty coverage of the 15-inch MacBook Pro.

This program does not affect your statutory or warranty rights.

About Top Tek System

TopTek System (TTS) is an Apple authorized service provider in Markham with professional and experienced team of Apple Certified Technician. Performing Apple products repair services, under warranty, out of warranty, exchange and repair extensions programs. TopTek system can offer you same day service for iPhone Screen and Battery replacement also we can repair all issues on iPhone, iMac, Macbook Pro, Macbook air and other Apple products. TopTek System can provide service to Markham, Toronto, Richmond Hill, Vaughan and North York regions. Also, TTS expand its services and activities in IT fields included Supporting and Maintenance of IT products of organizations like Laptops and computers, Network and Network Security Services and Managed Network Services.

Our Services

Our guarantee after service

We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan coverage, whichever is longer. We offer this whenever you get service from us or any other Apple Authorized Service Providers.

Contact Us

  • 3000 Hwy 7 East, Unit A9
    Markham, ON L3R 6E1

  • (905) 604-0700 | (905) 604-7475
  • info@topteksystem.com
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  • Same-Day Battery Replacement

  • Same-Day iPhone Display Replacement

  • Hard Drive & Memory Upgrade

  • Also We Do iPhone Screen Replacement, MacBook Pro Screen Replacement, MacBook Air Screen Replacement, iMac Screen Replacement, iPad Screen Replacement, iPod Screen Replacement,
    Within 1 Hour till 3 Business Days!!!

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