MacBook Pro (Retina, Mid 2012): TrackPad May Become Insensitive After MacBook Pro (Retina) Trackpad Update

The trackpad on your MacBook Pro (Retina, Mid 2012) may become insensitive after using the MacBook Pro (Retina) Trackpad Update. This can happen when the update is interrupted by the computer going to sleep.

When an external mouse or other pointing device is available, connect it and reapply the update. Please do not disconnect the power or let the computer to sleep during the update process.

If you do not have access to an external mouse or other pointing device follow these following steps:

  1. Press Control-Fn-F7
  2. If the Updater application is on the screen, see step 7. If the Updater application is not on the screen, continue to step 3.
  3. Press Command-Tab to go to the Finder.
  4. Press Command-Shift-U to open the Utilities folder.
  5. Use the arrow keys to navigate to “MacBook Pro Trackpad Update” so it is highlighted.
  6. Press Command-O to start the application.
  7. The word “Update” should be highlighted in blue. If it is not, press the Tab key to highlight it.
  8. Press the space bar to initiate the update.
  9. Press Return to confirm OK.
  10. Enter your administrator password, and then press return.
  11. Allow the update to finish. Do not unplug the computer, let it sleep, or interrupt the update while it is in progress.
  12. The word “Updated” with a green check mark appears in the progress box when the update is complete. The trackpad should now be functional.
MacBook Repair at TopTek System

TopTek System (TTS) is an Apple Authorized Service Provider. All of our technicians receive Apple training and they deliver the same high-quality service with genuine Apple parts and the proper tools, which provided and recommended by Apple, to open and close the device therefor the repairs are backed by Apple. Genuine Apple Parts are critical to a quality repair. Visit us to make sure you get your product back working the way it should.

To get service for your iMac, you can call us or make a reservation online.

There’s no charge if your Macbook issue is covered under warranty, AppleCare+, or consumer law.

Not sure if you’re covered? Check your coverage by entering your Macbook serial number.

Most common MacBook Air/MacBook Pro Repair Services:

  • LCD /Screen Replacement
  • Logic Board Replacement
  • Mag safe 2/USB C (charging port Replacement)
  • Battery Replacement
  • Water Damage

About Top Tek System

TopTek System (TTS) is an Apple authorized service provider in Markham with professional and experienced team of Apple Certified Technician. Performing Apple products repair services, under warranty, out of warranty, exchange and repair extensions programs. TopTek system can offer you same day service for iPhone Screen and Battery replacement also we can repair all issues on iPhone, iMac, Macbook Pro, Macbook air and other Apple products. TopTek System can provide service to Markham, Toronto, Richmond Hill, Vaughan and North York regions. Also, TTS expand its services and activities in IT fields included Supporting and Maintenance of IT products of organizations like Laptops and computers, Network and Network Security Services and Managed Network Services.

Our Services

Our guarantee after service

We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan coverage, whichever is longer. We offer this whenever you get service from us or any other Apple Authorized Service Providers.

Contact Us

  • 3000 Hwy 7 East, Unit A9
    Markham, ON L3R 6E1

  • (905) 604-0700 | (905) 604-7475
  • info@topteksystem.com
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  • Same-Day Battery Replacement

  • Same-Day iPhone Display Replacement

  • Hard Drive & Memory Upgrade

  • Also We Do iPhone Screen Replacemenet, MacBook Pro Screen Replacemene, MacBook Air Screen Replacemene, iMac Screen Replacemene, iPad Screen Replacemene, iPod Screen Replacemene,
    Within 1 Hour till 3 Business Days!!!

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