Isolating Issues in Mac OS X

With the aid of the use of the method here, you can discover ways to isolate an difficulty to its root motive, or at minimal to determine the collection of occasions that reasons the problem to arise. The use of this method may also help you clear up the problem, discover other assist articles, write higher posts to apple discussions, or talk with AppleCare technical support.

Of course with this basic question: what is issue?

When answering this query, be sure to be aware any alert or “error” messages that seem. Make certain to describe any surprising hardware or software behavior, and any other info that seem relevant.
Users acquainted with studying logs have to overview them in Apple gadget profiler for any relevant information. In case you are not experienced with reading logs, it’s far commonly best to ignore them unless instructed to look for a selected message.

When does it occur?

If you can perceive a series of occasions that lead as much as the difficulty, be sure to report each.
If the issue seems to arise at certain time periods, be sure to document the times at which it takes place. Does it show up only at certain times (as an instance, daily at 9:00) or on a periodic basis (as an instance, every 47 minutes)?
If the difficulty happens so irregularly which you can’t but describe whilst it occurs, the recommendations beneath will assist you troubleshoot the difficulty over the years by means of making positive modifications, then watching to peer if the problem stops.
If the problem takes place at startup straight away following a 3rd-party software set up, discover what you can do.
You can additionally troubleshoot any other issues that occur at some stage in startup.
If those suggestions do now not clear up your trouble, touch AppleCare or your nearest Apple Authorized Service provider.

When did the issue start?

Note any latest adjustments to your MacBook and its software, when you consider that they might have an effect on the problem. Become any new software program or hardware hooked up?

Check documentation

After you could describe the issue, take a look at known documentation resources, searching on key phrases you’ve got recognized.

If an application is affected, first test any “read me” files blanketed with it. These may describe acknowledged issues.

If the difficulty is with a 3rd-birthday celebration product, test the producer’s or publisher’s internet site for records approximately the difficulty.

Up-to-date software and firmware?

As a well-known rule, make sure the last versions of Mac OS is installed. Also you have last version third-party software program for pleasant compatibility. Also make sure your laptop’s firmware is up to date.

Is it a software or hardware issue?

Take note of essential clues.

If the issue seems specific to a some software or Mac OS X feature, troubleshoot program earlier than hardware.

If the issue takes place because the MacBook starts up–until the computer does not switch on in any respect– troubleshoot hardware earlier than software.

For other issues, or while software troubleshooting does no longer produce a resolution, use the rest of this record.

Use disk utility to test for disk errors and permission problems

Some troubles can make contributions to other signs and symptoms, but are commonly smooth to solve.

Can you isolate to a hardware device?

Troubles with a hardware device can on occasion appear like software issues, but aren’t resolved with software troubleshooting. Replace hardware as a purpose (or conversely, isolate the issue to software program):

  • Disconnect external devices. If the computer is an iBook or PowerBook laptop, disconnect all external devices. For an iMac, disconnect all gadgets other than the Apple keyboard and mouse. For a Power Mac, disconnect all outside gadgets aside from one display, and the Apple keyboard and mouse. If this resolves the difficulty, add gadgets again one after the other (shut down first if the devices need for it) to similarly isolate the difficulty.
  • Insert the Apple hardware test CD that is here along with your computer. Use the extended test. If any troubles are observed continue to step 3, or touch AppleCare or your nearest Apple Authorised Service Provider to set up for diagnostics and carrier as vital.
  • Shut down the MacBook and get rid of any third-party memory upgrades, expansion playing cards, extra difficult drives, or other inner hardware enhancements. In case you are not relaxed doing this, an Apple Authorized Service Provider can help. A service charge may be charged if the issue isn’t associated with your Apple hardware. Rather, you may desire to bypass this step and visit “reinstall Mac OS X” beneath.
    1. If the issue is resolved, add your devices lower back one at a time. While the difficulty returns, eliminate the most lately-introduced device. If the issue goes away once more, you’ve got identified the purpose. If software program changed into covered with the device, attempt deleting and reinstalling it. You may also want to touch the vendor or producer of that tool for unique troubleshooting steps.
    2. You can want to check devices on all to be had ports into which they can be used. If a USB device works on USB port 1 but no longer on USB port 2, strive connecting other gadgets to port 2. It is feasible that your laptop’s ports aren’t running well.

Reinstall Mac OS X

For Mac OS X v10.2, 10.3, 10.4, or 10.5, carry out an archive and set up.

Tip: you may not be capable of return on your preceding device following an archive and deploy installation, however you could choose the ” Preserve existing Users & Network Settings” option to hold your original programs and settings, documents, and user acounts.

For Mac OS X v10.1.5 or in advance, reinstallation of Mac OS X requires erasing the Mac OS X quantity. That is described in the next paragraph.

If the problem persists, returned up any important statistics, begin up from a Mac OS X deploy or repair CD, erase the Mac OS X volume, reinstall Mac OS X and restore any additional Apple software program.

Reinstall additional software program one item at a time, restarting the computer after each installation. For great results, use the MacBook for several hours after every installation to determine if that particular software program contributed to the issue. Reinstalling the entirety at once with out noting while the difficulty lower back may cause a want to repeat this manner.

MacBook Repair at TopTek

TopTek System (TTS) is an Apple Authorized Service Provider. All of our technicians receive Apple training and they deliver the same high-quality service with genuine Apple parts and the proper tools, which provided and recommended by Apple, to open and close the device therefor the repairs are backed by Apple. Genuine Apple Parts are critical to a quality repair. Visit us to make sure you get your product back working the way it should.

To get service for your iMac, you can call us or make a reservation online.

There’s no charge if your Macbook issue is covered under warranty, AppleCare+, or consumer law.

Not sure if you’re covered? Check your coverage by entering your Macbook serial number.

Most common MacBook Air/MacBook Pro Repair Services:

  • LCD /Screen Replacement
  • Logic Board Replacement
  • Mag safe 2/USB C (charging port Replacement)
  • Battery Replacement
  • Water Damage

About Top Tek System

TopTek System (TTS) is an Apple authorized service provider in Markham with professional and experienced team of Apple Certified Technician. Performing Apple products repair services, under warranty, out of warranty, exchange and repair extensions programs. TopTek system can offer you same day service for iPhone Screen and Battery replacement also we can repair all issues on iPhone, iMac, Macbook Pro, Macbook air and other Apple products. TopTek System can provide service to Markham, Toronto, Richmond Hill, Vaughan and North York regions. Also, TTS expand its services and activities in IT fields included Supporting and Maintenance of IT products of organizations like Laptops and computers, Network and Network Security Services and Managed Network Services.

Our Services

Our guarantee after service

We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan coverage, whichever is longer. We offer this whenever you get service from us or any other Apple Authorized Service Providers.

Contact Us

  • 3000 Hwy 7 East, Unit A9
    Markham, ON L3R 6E1

  • (905) 604-0700 | (905) 604-7475
562995ee7af8f Thumb900
  • Same-Day Battery Replacement

  • Same-Day iPhone Display Replacement

  • Hard Drive & Memory Upgrade

  • Also We Do iPhone Screen Replacemenet, MacBook Pro Screen Replacemene, MacBook Air Screen Replacemene, iMac Screen Replacemene, iPad Screen Replacemene, iPod Screen Replacemene,
    Within 1 Hour till 3 Business Days!!!

Copyright © 2018 TopTek System. All Rights Reserved.