Reference codes of Apple Diagnostics

Try to find more and more about the reference codes shown in Apple Diagnostics test results.

Whenever you get Apple Diagnostics testing your Mac, the test results contain one or more reference codes. If you can’t use this information to resolve the issue, please contact Apple or take your Mac to an Apple Authorized Service Provider (AASP) or Apple Store for service or support. Check bellow codes:

CodeDefinitionMore information
ADP000No issues foundNo issues found.
ALS001There may be an issue with the ambient light sensor.Contact Apple or take your computer to Apple Store at a time to get which service and support options are available.
BMT001
BMT003
BMT004
BMT005
There may be an issue with the Touch ID sensor.Contact Apple or take your computer to an AASP  or Apple Store to get which service and support ways are okay.
CNW001
CNW003
CNW004
CNW005
CNW006
There may be an issue with the Wi-Fi hardware.Contact Apple or take your computer to an AASP or Apple Store to find out which service and support options are available.
CNW007
CNW008
No Wi-Fi networks are detected: no Wi-Fi networks are in range, or the Wi-Fi hardware may have an issue.Take the test again in range of a Wi-Fi network.

when this code appears again, further troubleshooting may be essential. Contact Apple or take your computer to an AASP or Apple Store to get which service and support options are required .
DFR001There may be an issue with the Touch Bar.Contact Apple or take your computer to an AASP or Apple Store to find which service and support options are needed.
NDC001
NDC003
NDC004
NDC005
NDC006
There may be an issue with the camera.Contact Apple or take your computer to an AASP or Apple Store to find out which service and support options are available.
NDD001There may be an issue with the USB hardware.Turn off all external devices except for the keyboard, mouse and Ethernet adapter (if applicable). Do  the test again.

when this code appears again, further troubleshooting may be required. Contact Apple or take your computer to an AASP or Apple Store to find which service and support options are available.
NDK001
NDK003
NDK004
There may be an issue with the keyboard.Contact Apple or take your computer to an AASP or Apple Store to find out which service and support options are needed.
NDL001There may be an issue with the Bluetooth hardware.Contact Apple or take your computer to an AASP or Apple Store to get which service and support options are available.
NDR001
NDR003
NDR004
NDR005
NDR006
There may be an issue with the trackpad.Contact Apple or take your computer to an AASP or Apple Store to find out which service and support options are accessible.
NDT001
NDT002
NDT003
NDT004
NDT005
NDT006
There may be an issue with the Thunderbolt hardware.Turn off any external Thunderbolt devices and run the test again.

If this code appears again, further troubleshooting may be needed. Contact Apple or take your computer to an AASP or Apple Store to find which service and support options are offered.
NNN001A serial number was not detected. Contact Apple or take your computer to an AASP or Apple Store to find out which service and support options are available.
PFM001
PFM002
PFM003
PFM004
PFM005
PFM006
PFM007
There may be an issue with the System Management Controller (SMC).Contact Apple or take your computer to an AASP or Apple Store to find which service and support options are available.
PFR001There may be an issue with the computer’s firmware.Contact Apple or take your computer to an AASP or Apple Store to find which service and support options are available.
PPF001
PPF003
PPF004
There may be an issue with the fan.Contact Apple or take your computer to an AASP or Apple Store to find out which service and support options are available.
PPM001There may be an issue with a memory module.Contact Apple or take your computer to an AASP or Apple Store to find out which service and support options are available.
PPM002
PPM003
PPM004
PPM005
PPM006
PPM007
PPM008
PPM009
PPM010
PPM011
PPM012
PPM013
PPM014
PPM015
There may be an issue with the onboard memory.Contact Apple or take your computer to an AASP or Apple Store to find which service and support options are available.
PPP001
PPP002
PPP003
There may be an issue with the power adapter.Disconnect the power adapter from the computer and plug socket, and then reconnect. Run the test again.

If this code appears again, further troubleshooting may be required. Contact Apple or take your computer to an AASP or Apple Store to find out which service and support options are available.
PPP007The power adapter was not tested.There may be an issue with the power adapter, or it may not be connected to the computer or plug socket. Check the connections and run the test again.

If this code appears again, contact Apple or take your computer to an AASP or Apple Store to find out which service and support options are available.
PPR001There may be an issue with the processor.Contact Apple or take your computer to an AASP or Apple Store to find out which service and support options are available.
PPT001The battery was not detected.Contact Apple or take your computer to an AASP or Apple Store to find which service and support options are accessible.
PPT002
PPT003
The battery will need to be replaced soon. It is functioning normally, but can’t hold as much charge as it did when it was new. Contact Apple or take your computer to an AASP or Apple Store to get which service and support options are presented.
PPT004The battery needs a service. The battery is not functioning normally, but you may not notice a change in its behaviour or the amount of charge it holds. You can continue to use your battery before it gets checked without harming your computer.If you’re using a Mac with an Intel processor, you can confirm this result by using Apple Diagnostics over the Internet: choose Shut Down from the Apple menu  and then turn on your Mac again and press and hold Option-D immediately until Apple Diagnostics begins.

If this code appears again or you’re using a Mac with Apple silicon, contact Apple or take your computer to an AASP or Apple Store to find out which service and support options are available.
PPT005The battery is not installed properly. Shut down your computer and discontinue use. The computer needs a service.Contact Apple or take your computer to an AASP or Apple Store to find which service and support options are needed.
PPT006The battery needs a service. The battery is not functioning normally, though you may not notice a change in its behaviour or the amount of charge it can hold. You can continue to use your battery before it gets checked without harming your computer.Contact Apple or take your computer to an AASP or Apple Store to find out which service and support options are available.
PPT007The battery needs to be replaced. The battery is functioning normally but can hold significantly less charge than it did when it was new. You can continue to use the battery until you replace it without harming your computer.Contact Apple or take your computer to an AASP or Apple Store to find out which service and support options are available.
VDC001
VDC003
VDC004
VDC005
VDC006
VDC007
There may be an issue with the SD card reader.Contact Apple or take your computer to an AASP or Apple Store to find out which service and support options are available.
VDH002
VDH004
There may be an issue with a storage device. Contact Apple or take your computer to an AASP or Apple Store to get which service and support options are obtainable.
VDH005Unable to start macOS Recovery.Contact Apple or take your computer to an AASP or Apple Store to find which service and support options are required .
VFD001 
VFD002 
VFD003 
VFD004 
VFD005 
VFD007 
There may be an issue with the display.Contact Apple or take your computer to an AASP or Apple Store to find out which service and support options are available.
VFD006There may be an issue with the graphics processor.Contact Apple or take your computer to an AASP or Apple Store to find which service and support options are available.
VFF001
VFF002
VFF003
There may be an issue with the audio hardware.Contact Apple or take your computer to an AASP or Apple Store to find which service and support options are available.
Published Date: November 26, 2020


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